Surecave

Case Study

Surecave is a cloud-based real estate prototype designed to bring asset & leasing management, seeker, and tenant visibility all under one digital roof.

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(01)

The Challenge

Today’s apartment search experience consists of seekers visiting many sites filtering through endless listings, some of which are duplicates, to find only a handful of promising apartments. Seekers then reach out to the listing broker or landlord to see if it’s available and some times it’s already too late. As a broker, generating leads is largely a result of the inbound seeker inquiries or referrals while Landlords largely stay in the dark to the process.


Despite all of the technology and information available today, these parties experience a high level of uncertainty in qualifying each others wants and needs. Therein lies the core problem we set out to solve for Surecave.

(Project Focus)
Real Estate
B2C
Branding
Product Design
Design System
App Development
Photo & Video Production
(02)

Our Approach

Real estate is a polar industry. There are extremely successful players at one end, and at the other, disenfranchised investors and amateurs losing money month after month. Our long-term vision was to create a bridge between these extremes, layering in helpful tools and resources that put invaluable information and strategic decision-making in the hands of everyday users.

(03)

Start With Brand

Our goal was to build a compelling product story that removed users from the idea of paying rent or managing a property and instead, transported them to a place where these tasks were actually exciting.

How do we make paying rent rewarding? How do we create an experience where finding a tenant rewarding or closing on a broker commission is rewarding beyond the financial gain but on an emotional level?

(04)

UX Strategy

With all the features required to serve 5 core user groups, simple and intuitive interfaces were a must. To accomplish this, we leveraged color and simple visual cues and patterns to distinguish between personas and their respective flows.

Seeker

The value of the Surecave ecosystem graduates from the initial Seeker vertical. Finding the perfect place to live starts here.

Broker

The go-between user and glue to the entire process: Brokers. They connect Seekers to Landlords and manage communication, tour scheduling, data analytics, listings, and other robust features.

Provider

Surecave is an innovative marketplace for the entire real estate lifecycle. Tenants and Landlords alike can easily schedule qualified handymen, plumbers, painters, and more all from the same interface. Time and money saved, predictable income earned

(05)

Tenant

Optimized for ease of use to manage rent payments and improve their credit score over time, tenants are considered Seekers who appliaed to an apartment and we were approved by a landlord. Tenants can also review landlords and apartments with a unique scoring approach developed by Surecave.

(06)

Landlord

Arguably the app’s most robust user, Landlords are looking to optimize their income, review applicants, manage showings, accept rent payments, market their listings, reduce rolling vacancy rates, and see key analytics on both their portfolio and market data.

"We have a fairly large gap to cross - designing a real estate app that delivers on story as heavily as it does utility. A product like Surecave can’t exist solely as a SaaS tool but as a lifestyle platform to pave the way for a new kind of real estate interaction; people that value technology just as much as relationship. Surecave houses both."
Gabe Lopez
CEO of Brave People
(07)

What We Did

Strategy/Planning
Discovery + Design Sprints
Research, Analytics & Insights
Product Requirements
Brand + User Experience
Identity + Positioning
Visual Language + Art Direction
Design Systems + Style Guides
Prototyping & Optimization
Technology
Technical Discovery
Application Development
Quality Assurance
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